DictateHub support is handled by Motu Dev LLC. Email us about product questions, troubleshooting, accessibility, subscriptions, professional workflows, privacy, security, or partnerships.
What to include
For technical help, include the device model, iOS or iPadOS version, DictateHub version, what you expected, and what happened. If the issue involves an export or lookup, describe the destination type and any non-sensitive error message. A short, numbered sequence of steps is usually more useful than a large attachment.
Before you send
Please leave out recordings, credentials, private keys, and personal or confidential information. A description or sanitized screenshot is usually enough to get started.
Response time
We usually reply within one business day.
Other useful destinations
Common product questions are answered in Support and FAQ. The Privacy Policy explains how recordings and support communications are handled. For security reports, start with a short description and do not include active credentials or secrets.